Delivery policy.
At Tatum Café and Roastery, we are committed to providing you with fast and reliable delivery service so that you can enjoy our delicious products as soon as possible. Please read our delivery policy below:
Delivery Areas :
- We offer delivery within Canada and the United States.
Shipping Fees :
- 10$ for all areas
- Free, for 60$+ orders.
Delivery Time :
- We strive to process and ship orders within 24 to 48 business hours after order confirmation.
- Delivery times may vary depending on your location and the selected shipping method. Estimated delivery times will be provided during the checkout process.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Note: The tracking number is for orders outside the greater Québec City area.*
Receiving Packages:
- Please ensure you are available to receive your package at the delivery address specified when placing your order. If you are not available, please arrange an alternative with the carrier or delivery service.
Delivery Issues:
- In case of any issue with your delivery, please contact us as soon as possible. We will do our best to resolve the issue and ensure your order is delivered as quickly as possible.
Contact :
- For any questions or concerns regarding the delivery of your order, please contact us at info@tatum.ca Or by phone at [418-266-2128, extension 101]. Our team will be happy to assist you.
We reserve the right to modify this delivery policy at any time without prior notice. Please check our website regularly for updates.
Thank you for choosing Tatum Café and Roastery for your coffee and delicious beverage needs!